eBusiness Case Studies by APT Strategies

Overview of E - Business Content Development Packages 2004

Case Studies

APT Strategies researched, selected and produced 20 case studies of Victoria businesses containing information on eCommerce and eBusiness technology implementations, the benefits, costs, management insights and results as well as a return on investment. Multimedia Victoria has also produced a range of videos of several of the case studies. The case studies selected were:

eBusiness Case Study on Website Content Management- Northcote Pottery
eBusiness Case Study on Website Content Management- Angelsea Online

eBusiness Case Study on Supply Chain Management - Sundowner Motor Inns
eBusiness Case Study on Supply Chain Management - Rocket Distribution

eBusiness Case Study on Online Process Automation - Hallis Recruitment
eBusiness Case Study on Online Process Automation - Godings
eBusiness Case Study on Online Process Automation - Food-Right Supermarket

eBusiness Case Study on eMarketing - MWT Australia

eBusiness Case Study on Online Buying and Selling - The Coffee Company
eBusiness Case Study on Online Buying and Selling - Clearstream Olive Farm

eBusiness Case Study on Broadband and Infrastructure - HD Rides
eBusiness Case Study on Broadband and Infrastructure - Hanging Rock Winery

eBusiness Case Study on Approaching Export - Stuck on You (Australia)

eBusiness Case Study on Wireless and Mobile applications - Ivoclar Vivadent Australia
eBusiness Case Study on Wireless and Mobile applications - Paesano Restaurant

eBusiness Case Study on Knowledge Management (Using Intranets)- International Horse Transport
eBusiness Case Study on Knowledge Management (Using Intranets)- Building Integration

eBusiness Case Study on Electronic Customer Relationship Management - McKenzie Consulting Group
eBusiness Case Study on Electronic Customer Relationship Management - Networx Events

eBusiness Case Study on eSecurity and Trust - Mothersdirect.com.au

eBusiness Introduction

This training module contained the following sections:

E-Business Infrastructure Requirements
Smart Tips for eBusiness
Demystifying eBusiness Myths
Understanding eBusiness Costs
Do it Yourself eBusiness Investment Tool: including the Quick Reckoner - a Microsoft Excel spreadsheet
Index of Where to Find More Information

E-Business Training Modules

APT Strategies prepared 10 eBusiness training modules on the following topics:

Developing your Website (Content Management)
Supply Chain Management (Online process automation)
eMarketing
Online buying and selling
Broadband and infrastructure requirements
Approaching Export
Wireless and Mobile applications
Knowledge Management (Using Intranets)
Electronic Customer Relationship Management
eSecurity and Trust

eNotes

APT Strategies prepared 22 technology summary sheets providing introductory information and resources on

Setting up on the Internet
Finding Information on the Web
Opportunities to Save Money
Web Addresses Explained
Website Development
Essential Website Information
Writing for the Web
Effective Email
eCommerce Marketing
Make Search Engines Work
Web Portals
Selling Online
Buying Online
Online Credit Card Facilities - FAQs
Online Banking
Security
Legal Considerations
Application Service Providers
Telecommunications
Regional Information
E-Business Assistance
E-Business Glossary

Activities

Each of the ten (10) eBusiness Training Modules included two (2) �Group Activities�. The participants choose one �Group Activity� to complete at the conclusion of each workshop module. The suggested Activities are detailed within an Instructor Guideline document prepared for Multimedia Victoria.

The following diagram illustrates the stages contained within the eBusiness Content Development project completed for the Department of Infrastructure (Multimedia Victoria):